FAQ

ORDERS

Orders are processed quickly, so changes aren’t always guaranteed. If something needs to be updated, we recommend reaching out as soon as possible — our badass team will do everything they can to help.

Once your order is placed, it begins processing straight away. If it hasn’t been shipped yet, there may still be a chance to help. Feel free to reach out and we’ll check it for you.

You’ll receive a confirmation email shortly after placing your order. If you can’t find it, check your spam or junk folder.

Once your order has been shipped, you’ll receive an email with your tracking link. If you haven’t received it or need help tracking your delivery, our badass team is here for you.

SHIPPING

You can check our shipping times and delivery costs directly at checkout.

If you still need help choosing the best option, our badass team is always here to guide you.

Duties and taxes are calculated at checkout for most countries.

In some cases, local customs may apply additional charges upon delivery. These depend on your country’s import regulations and are outside our control.

If you’re unsure about your location, feel free to reach out — our badass team can help you understand what to expect.

If your order has been returned, don’t worry — reach out to our badass team and we’ll help you arrange the next steps as quickly as possible.

We recommend being available to receive your order, especially for faster shipping options.

In some cases, the courier may leave your package in a safe place. If delivery fails, the order may be returned or require redelivery.

RETURNS

If your first order was placed using a welcome code and you return it for store credit, we’ll honor that discount.

We’re really sorry if something isn’t right — that’s not the experience we want you to have.

Please submit your request through our contact email.

You’ll be asked to upload a photo and describe the issue.

Once approved, we’ll take care of the return and resolution.

Our badass team is always here if you need help.

If something isn’t right with your order, we’ll fix it.

Please submit a request through the return portal and select the correct option.

You may be asked for a photo to help us resolve it faster.

If you’re unsure what to do, our badass team will guide you step by step.

Returns are usually processed within a few business days after we receive them.

Once approved, your store credit will be sent to your email.

If you don’t see it, check your spam folder or reach out.

Items purchased on sale are final and cannot be returned.

SIZING

To measure yourself, follow these steps:

Bust: Measure around the fullest part of your chest, without a bra.
Waist: Measure around the narrowest part of your waist.
High hip: Measure around the top of your hip bone.
Bottom: Measure around the widest part of your hips.

Make sure the measuring tape sits flat against your body without pulling too tight.

If you don’t have a tape measure, you can use a string and measure it with a ruler.

If you’re still unsure, our badass team can help you choose the right size.

Our sizing follows a standard cm guide.

If you’re between sizes, we recommend checking the fit notes on the product page — some styles are more adjustable than others.

If you prefer a tighter fit, size down. For more comfort, size up.

Still unsure? Our badass team can guide you based on your measurements.

Our bikini tops and one pieces are designed without padding.

They are made with high-quality double-lined fabric to provide structure and support.

CARE INSTRUCTIONS

To keep your swimwear looking its best, we recommend following these care tips:

Hand-wash in cold water with a gentle cleanser as soon as possible after use.
Lay flat or hang to dry in the shade.
Make sure your piece is completely dry before storing.
Avoid contact with sunscreen, tanning oils, and excessive chlorine.
Avoid rough surfaces to prevent pulling or snagging.

We don’t recommend machine washing, as it can damage the fabric and affect the fit over time.

If using detergent, choose a mild, fragrance-free option designed for delicate fabrics.

SUSTAINABILITY

We believe swimwear should feel good — and be made with awareness.

We’re continuously working to reduce our environmental impact by making more conscious choices across materials, production, and processes.

We know this is an ongoing journey, and we’re committed to improving step by step.

If you’d like to learn more about how we approach sustainability, click here.

We aim to minimize waste wherever possible.

Our orders are packed using materials designed to reduce environmental impact, while still protecting your pieces during delivery. All orders are sent out in mailer bags made from 100% biodegradable material.

We’re constantly looking for better alternatives and more responsible solutions as we grow.

BILLING & GIFT CARDS

Yes — our gift cards are available in different amounts and are delivered digitally.

They’re perfect if you’re unsure about sizing or styles and want to let them choose their favorite piece.

Gift Cards can be purchased for the following amounts:

€50 EUR
€100 EUR
€150 EUR
€200 EUR
€250 EUR

Want to gift a Brizza Babe? Click here.

No worries — just reach out to our badass team and we’ll resend it for you.

For security reasons, gift cards can only be resent to the original email used at purchase.

At checkout, simply enter your unique code in the “discount code or gift card” field.

The amount will be automatically applied to your order.

We accept all major debit and credit cards, as well as popular payment methods like PayPal and local providers depending on your region.

All payments are securely processed.

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